Quality: It’s All in the Mind
Conference hall, ground floor
14th November, 09:30-10:30
The topic is understanding the concepts of quality and perception of quality, and the need to clearly define, control and measure it from the start.
Peter Leeson is the founder and director of Q:PIT Ltd, based in England. He has nearly 40 experience in the software industry, is a visiting scientist with the Carnegie Mellon University in Pittsburgh (Pennsylvania, USA). He is an internationally renowned speaker, instructor, consultant and process appraiser. After spending many years being a process improvement consultant, Peter has focused more and more on the need for job satisfaction and the feeling of achievement as the ultimate key to quality, which means lower time to market and lower costs. Peter has worked in nearly every continent (still missing South America and Antarctica), and believes that any change for the better in an organization has to be deeply rooted in the culture of the country, the organization and the team. Peter is not only a certified lead appraiser and instructor in CMMI (services, development and acquisition), Peter does quality assurance and development work in improving and rewriting the various courses of the CMMI Institute, seeking to make them more learner centred and focused on real improvement of business objectives and away from respect of theories and principles.